Privacy policy
Introduction
This Privacy Policy outlines how EllieJules.com ("we" or "the Site") manages your personal information when you visit our site or make a purchase. We are committed to protecting your privacy and ensuring the security of your information.
Contact Us
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us at contact@elliejules.com. For mail inquiries, address details can be provided upon request.
What We Collect and Why
- Device Information: Automatically collected to optimize site performance and analyze usage. This includes details like your browser version, IP address, time zone, and site interactions.
- Order Information: Essential for processing your purchases. This includes your name, billing and shipping details, payment information, email, and phone number.
- Customer Support Information: Utilized to provide you with support and includes information like your email address.
Sharing Your Information
- We partner with Shopify to power our online store, sharing necessary information to facilitate your shopping experience.
- Information may be disclosed to comply with legal obligations or in response to lawful requests by public authorities.
Behavioral Advertising
- We engage in targeted advertising using your information through platforms like Google Analytics. You can opt-out of targeted advertising through specific platforms' provided links or by visiting the Digital Advertising Alliance’s portal.
Using Your Information
Your personal information is used to fulfill orders, process payments, communicate with you, and keep you informed about our products and services.
Legal Basis for Processing (GDPR Compliance)
For residents of the European Economic Area (EEA), we process your information based on various legal grounds, including your consent, the necessity for contract execution, legal obligations, vital interests, public interest, or our legitimate interests.
Retention of Information
We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Automated Decision-Making
- We do not engage in fully automated decision-making that has legal or similarly significant effects using customer data.
- Shopify, our e-commerce platform, may use limited automated decision-making capabilities for fraud prevention purposes.
Your Rights
EEA residents have the right to access, rectify, delete, or transfer their personal data and to restrict or object to our processing of their data. To exercise these rights, please contact us directly.
International Transfers
Your information, initially processed in Ireland, may be transferred outside of Europe, including to Canada and the U.S., in compliance with data protection laws.
Cookies
We use cookies to enhance site functionality, performance, and for advertising purposes. You have the option to manage cookies through your browser settings.
Changes to This Policy
We reserve the right to update this policy to reflect changes to our information practices or legal requirements.
Complaints
Should you have any complaints about our privacy practices, we encourage you to contact us directly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
Effective Date: 17/12/2023