Vichy Pink face cream jar and box with silver lid and printed logo, modern clean design, plastic and cardboard
Vichy

Neovadiol Rose Platinium Cream

Daily restorative moisturizer for sensitive mature skin
Available at relaunch
€42
/
Tax included. Shipping calculated at checkout.
Loved for hydration, suitable for combination skin and texture
Mostly positive across on independent marketplaces

In Their Words

Mostly positive · 27 review mentions

Hydration — noted in 6 mentions

“A nourishing and protective cream”

Verified customer · France · translated

“Good texture, nourishes well”

Verified customer · France · translated

“Exceptional cream, given to my mother, who has used it for a long time”

Verified customer · Italy · translated

Texture — noted in 2 mentions

“Impeccable texture and finish”

Verified customer · France · translated

Suitable for combination skin — noted in 2 mentions

“Ideal for thin, sensitive skin”

Verified customer · France · translated

Value for money — noted in 2 mentions

“The price is competitive”

Verified customer · France · translated

“Everything perfect, great price”

Verified customer · Italy · translated
Drawn from verified customer reviews on independent marketplaces and grouped by theme. Quotes may be lightly edited for length or translated into English.
Size

Available at relaunch

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The Story

A thoughtfully crafted daily cream that supports the look and feel of mature, sensitive complexions. Expertly balanced to soothe and replenish, it helps revive natural radiance while restoring comfort and suppleness. Lightweight yet nurturing, this formula honors delicate skin needs with enduring care—designed for everyday use to reinforce resilience and a more luminous appearance over time.

Apply to cleansed face each morning, and as needed in the evening. Gently smooth over face and neck, allowing the cream to absorb fully before layering other products.

A calming, emollient-rich base delivers immediate comfort while active ingredients work to bolster skin’s visible texture and radiance. The composition prioritizes tolerance and hydration, supporting fragile, mature skin without heavy residues. Free from unnecessary irritants, the formula balances efficacy with a gentle touch.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Vichy

Vichy: Pioneers of French Dermocosmetics

Provenance: France

Vichy is a French dermocosmetic house rooted in the traditions of European pharmacy skincare. Its assortment spans skincare, hair care, sunscreen, deodorants, makeup, and baby care, reflecting a broad dermatological approach rather than a single category focus.

The brand’s philosophy centres on skin health, with formulas built around care, protection, and corrective performance. In the current catalogue, signature lines such as Liftactiv, Dercos, Capital Soleil, Dermablend, and Deo Vichy show its strength across anti-ageing care, scalp care, sun protection, complexion coverage, and daily hygiene. The best-known line in this context is Dercos, including Selenium Sulfide Anti-Dandruff Shampoo.

Vichy matters because it sits at the meeting point of pharmacy expertise and accessible daily care. Its presence in European pharmacy retail, together with a category range that extends from treatment skincare to sunscreen and deodorant, gives it a clear authority in dermocosmetics. Vichy remains a reference name for consumers seeking clinically oriented personal care.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at [email protected], or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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