Contact Us
At Ellie Jules, we believe exceptional service is part of the luxury experience. Whether you have a question about a product, need help with your order, or simply want to connect, we're here to assist you—warmly, promptly, and with care.
Live Chat
Have a quick question? Click the “Chat with Us” icon at the bottom left of our website.
Our team is available Monday to Friday, 9:00 AM – 5:30 PM GMT, excluding bank holidays.
If we’re offline, leave us a message—we’ll get back to you as soon as possible.
Email Support
Customer Care: Contact@EllieJules.com
We aim to respond within 24 business hours. For quick answers, feel free to browse our FAQs—your solution might be just a click away.
Our Offices
Our offices support everything we do—from product curation to client care:
UK Head Office
Ellie Jules, 304 Summers Quay, Armentieres Square, Stalybridge, Cheshire, SK15 2AR, United Kingdom
Italy Branch Office
Ellie Jules, Viale Rimembranza 28, Narzole, 12068, Italy
Please note: Our offices are not open to the public. For all inquiries, we encourage using the contact methods above.
Stay Connected
Follow us for updates, curated collections, and inspiration from the world of Ellie Jules:
We’re more than a destination—we’re a community. Thank you for choosing Ellie Jules. We look forward to hearing from you.
