Francis Minimalist white facial cream jar and box with gold text and border, plastic jar and cardboard box
Francis

Swan Feather Wax Moisturizing Cream

Daily restorative moisturizer for normal to dry, sensitive skin
Available at relaunch
€12
/
Tax included. Shipping calculated at checkout.
Size

Available at relaunch

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The Story

A thoughtful daily cream that calms and replenishes skin showing signs of dehydration. Expertly balanced to restore softness and elasticity, it soothes tightness and visibly reduces flaky patches and fine lines caused by dryness. Lightweight yet nourishing, the formula reinforces the skin’s natural barrier to lock in moisture and protect against environmental stressors. Use every day or as an overnight treatment for concentrated repair and lasting comfort.

Apply morning and evening to cleansed skin. Gently massage into face and neck until absorbed. For intensive repair, use as the last step of your nighttime routine and allow the cream to work overnight.

A blend of protective waxes and nourishing oils delivers sustained hydration while maintaining a soft, non-greasy finish. Humectants draw moisture into the skin as emollients restore suppleness and fortify the skin’s barrier. The balanced composition soothes sensitivity and supports elasticity for a smoother, more comfortable complexion.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Francis

Francis: Heritage in Face Moisturising

Provenance: France

Francis is presented in the Ellie Jules assortment as a French brand focused on facial care, with a compact range centred on moisturising creams. The grounding provided does not include founding details, so its provenance is best understood through its category and product language rather than a specific historical narrative.

Its core philosophy appears to rest on straightforward daily hydration, with formulations named for familiar care cues such as crema hidratante and mink oil moisturising cream. The assortment points to a brand that works within accessible facial comfort and basic skin-conditioning rather than complex prestige layering.

The hero product in the catalogue is Francis Crema Hidratante, supported by Francis Aceite de Visón and related facial cream offerings. Francis matters because it reflects a practical strand of French beauty retail: concise, functional skincare with a clear emphasis on moisturising care. Within this grounded context, it is a brand defined by face cream essentials and consistent product naming.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at [email protected], or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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