White rectangular paper box with horizontal curved lines and printed text, minimalist facial cleanser packaging by Sensai.
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Gentle Gel Face Cleanser

Daily pore-refining gel cleanser
Available at relaunch
€49
/
Tax included. Shipping calculated at checkout.
Color

Available at relaunch

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The Story

A refined gel cleanser crafted to purify skin while preserving its natural balance. Expertly formulated to lift impurities from pores, it reveals a clearer, smoother complexion with a silky finish. Lightweight and suitable for every skin type, it integrates into a considered routine to maintain clarity and comfort without stripping the skin’s protective barrier.

Morning and evening, gently massage a small amount onto damp skin. Rinse thoroughly with lukewarm water and pat dry. Follow with your preferred toner and serum for balanced hydration.

A lightweight gel base combines effective cleansing agents with gentle emollients to lift impurities without disrupting the skin’s barrier. Formulated for universal compatibility, it balances thorough pore cleansing with skin-conditioning elements to preserve softness and a refined surface feel.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Sensai

Sensai: Pioneers of Silk-Infused Skincare

Provenance: Japan

Sensai is a Japanese beauty house rooted in the idea that skin can be enriched through the moisture of silk. The brand’s official history and current collection centre on Koishimaru Silk, a signature ingredient that anchors its skincare philosophy and extends across makeup, sun care, and bath and body products.

Its core ritual is built around advanced skincare technology and the Saho approach to double cleansing and double moisturising. Within the assortment, the Cellular Performance and Absolute Silk lines represent the brand’s best-known treatment families, while silk-infused formulas such as the Silk-Infused Lifting Facial Essence reflect its focus on texture, comfort, and skin condition. The catalogue also includes foundations, mascaras, lip colour, and complexion products that carry the same skincare-led approach.

Sensai matters because it sits at the intersection of Japanese ritual and modern cosmetic science, with silk as a defining material and concept. It remains a distinctive name in prestige beauty for clients seeking treatment-first formulas and disciplined craftsmanship from a Japanese brand with a clear point of view.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at [email protected], or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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