146 products
Frequently Asked Questions
How does the Dodo charm system work — how do charms attach to bracelets or chains?
Dodo charms are created to be versatile: some are designed as pendants that slide onto chains, others clip or thread onto bracelets. Compatibility can vary by model and by bracelet type (beaded, chain or bangle). Always check the product description for compatibility notes. If you are unsure which charm fits a particular bracelet, our customer service can advise based on the specific item references.
What gold purity does Dodo use and how can I check it?
Dodo pieces and other fine jewellery are hallmarked to indicate metal content. The exact karat or gold purity appears in each product’s details and on the hallmark stamped to the piece. If the product page does not specify, please contact customer service for confirmation. We can provide the precise metal information for any listed item upon request.
Is Dodo jewellery a good choice for gifting — what should I consider?
Dodo is ideal for gifts that feel personal and collectible. Consider a motif meaningful to the recipient, the metal finish (rose, yellow or mixed tones) and whether they prefer a single pendant or a buildable bracelet. Check sizing and adjustable options on the product page, and contact us for styling advice; we are happy to suggest complementary bracelet lengths or matching pendants.
How can I be sure a Dodo piece from Ellie Jules is authentic?
Ellie Jules sources directly from official brand partners and authorised distributors. Each Dodo item we sell is accompanied by the brand’s own documentation and packaging when supplied. For extra assurance, product pages list provenance details; our team can also provide authenticity information and provenance on request for any individual piece.
How should I care for enamel, gold and gemstone charms?
Treat enamel and gold charms gently: avoid strong chemicals, perfumes and prolonged contact with water. Wipe pieces with a soft, dry cloth after wear and store them separately to prevent abrasion. For gemstones and pearls, follow any specific care notes on the product page. When in doubt, our customer service can recommend a jeweller for professional cleaning or maintenance.
Can I stack and mix different Dodo pieces — how do I choose sizes and styles?
Yes. Dodo is designed for layering: mix beaded and chain bracelets, combine slim rings with wider bands, and pair a charm pendant with a delicate necklace. Product pages list ring sizes and bracelet lengths or adjustable features. If you need help selecting complementary proportions or confirming a fit, our specialists can guide you through styling and sizing options.
